Data Recovery Newsletters - January 2005

Understanding the Linux Reiser File System

Happy New Year from Ontrack – and with the New Year comes the beginning of fresh starts and fresh budgets. Last year’s budget planning was no doubt
an exciting and sometimes difficult process; now comes the reckoning—the actual building and rollout of those plans.

This year, more IT professionals are going to be looking seriously at a Linux type system and trying to determine how to implement this system into existing networks. Is this on your project list for 2005? If so, this month’s technical article will be an enlightening look at the choices you’ll have to consider. Read the complete article here.

Data Recovery on the Rise – A Brief Look Back at 2004

2004 was an amazing year in the data recovery world with more than enough data disasters to keep us busy. Despite steady advancements in
storage technology, businesses and home users continue to experience data loss and turn to Ontrack in their time of need. With every recovery job we
do, Ontrack improves the speed, quality and technological expertise we offer our customers – keeping your data better protected than ever. The following
are a few interesting worldwide statistics from the past 9-12 months that demonstrate how important data recovery has become:

• Keep Them Coming – A look at the amount of hard drives shipped gives some context to the amount of data out there – there were approximately 261 million new drives shipped in 2003 alone, with that number expected to reach 380 million shipped by 2006.
• Take a Byte – A look at the amount of data processed in Ontrack’s labs is further proof that recovery is becoming more important – Ontrack processed an amazing 1050 Terabytes (1.05 Petabytes) in 2004. That’s equivalent to 1,005,000,000,000,000 bytes!
• A Big Deal – People are using higher capacity drives to store their valuable data, but that doesn’t mean it is any safer from complications. The average hard drive size for recovery jobs increased 36% over last year.
• Remote control – Ontrack’s patented Remote Data Recovery™ service saw a 24% increase in business over last year, proving that people are catching on to this time (faster turn-times) and money (no shipping costs, less cost associated with downtime) saving option.

Best of Both Worlds – The Value of RDR® and In-Lab Service

Ontrack Data Recovery offers our partners access to the most advanced, state-of-the-art products and services in the industry. Among the available
choices is our patented Remote Data Recovery™ service, which allows Ontrack engineers to perform lab-quality data recovery service right on your
customer’s server, desktop or laptop through a modem or Internet connection. This is an excellent option for large systems where the hardware
is functioning normally and speed of recovery is particularly important.

The same pricing structure applies for both types of service, so your customers can take advantage of whatever service best fits their specific
data loss situation. RDR can save them additional money by eliminating shipping costs – and in many cases – help them avoid the huge costs associated with downtime.

Make sure your customers know all their options so they can start utilizing Remote Data Recovery today!

Make Money – Save Time – Provide Secure Data Recoveries

Ontrack Data Recovery offers a no cost/no quota program, which enables you to increase your revenue stream, provide critical services for your
customers, and save the time and costs associated with offering a new service. As the leading innovator in the data recovery industry, Ontrack Data
Recovery offers partner programs to companies who can benefit from discounts and frequent-user privileges. Whether you prefer to resell
Ontrack Data Recovery services or simply refer customers to Ontrack, you can generate additional revenue for your company, while offering your
customers world leading data recovery services.

Take the Virtual Tour – New Flash Demo Available on Ontrack.com!

If you’re looking for a quick way to learn more about Ontrack Data Recovery, check out the new Flash demo on our Web site, which provides a dynamic overview of Ontrack’s products and services. The tour includes details about Ontrack’s background, resources and recovery expertise - explaining
why we are the largest, most technologically advanced company in the recovery industry.

How Would You React? Take the Reaction to Data Loss Survey

In our recent newsletter, Ontrack described some of the worst data disasters our customers experienced in 2004. From frozen hard drives to
flushed laptops, it’s clear that people go through a wide range of emotions when they discover their data is missing.